About the Role
Drive client success by building strong relationships with our international employer partners. As a Client Success Manager, you will be the primary point of contact for key accounts, ensuring their recruitment needs are met while identifying opportunities for growth and expansion.
Key Responsibilities
- Manage key client accounts
- Ensure client satisfaction and retention
- Identify upselling opportunities
- Conduct regular client reviews
- Resolve client issues promptly
- Develop account growth strategies
- Prepare client reports and presentations
- Collaborate with recruitment teams
Requirements
- Bachelor's degree in Business or related field
- 4+ years in client management/customer success
- Experience in recruitment or HR industry
- Excellent communication and presentation skills
- Strong problem-solving abilities
- Account management experience
- Ability to work with diverse cultures
Required Skills
Job Details
Education Level
Bachelor's Degree
Reporting To
Director of Operations
Team Size
4-5 members
Travel Required
Moderate (15-25%)
Have questions about this role?
Contact HR TeamHow to Apply
Prepare Your Documents
Update your resume and prepare a cover letter
Send Application
Email your application to our HR team
Interview Process
We'll contact you within 48 hours
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